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Frequently Asked Questions

Who is my mentor?

Your mentor is trained in parenting and child development. She is here to support, advise and help you throughout your pregnancy and after your baby is born.

Who will my mentor work with? 

We will work with mam, dad and anyone else who looks after the parenting of the baby.

What happens if I have a complaint or concern?

We will do our best to make sure that you are happy. If you have any concerns you can contact the home visiting programme team leader Val Smith on 087 2033820, 01 8771589,

My partner is not interested in joining the programme. Can I join anyway?


What happens if I go away for a few weeks or months?

We ask that you contact your mentor or the office and let us know that you are going away and when you will be back. Your mentor will make contact with you then.

Do I have to meet my mentor every month?

Not if it doesn’t suit you. Visits might take place less or more often and your mentor will work this out with you.

What happens if I miss a visit?

We understand that life is busy and sometimes plans change at the last minute. If you know you can’t make a visit, please let your mentor know. She will make an effort to rearrange the visit but it is up to you to stay in touch.

Can I leave Preparing for Life?

Yes. You can leave the programme at any time. You do not have to give a reason if you don’t want to but we will ask you for any ideas you have to improve our services.

Can I re-join the programme if I leave?

We will do our best to welcome you back and will try to  understand why you left. If you choose to leave and later decide you would like to re-join it will be up to you to contact us on 01 8771509,

What is the evaluation?

Preparing for Life will be part of a national evaluation. Your mentor will ask you to take part in short questionnaires (around 20 minutes) at 3 or 4 different times. You do not have to take part. 

What does school readiness mean?

School readiness is more than knowing colours and numbers. It is about whether a child is able to cope physically, socially and emotionally in a new school environment. Being ready for school means that a child is able to:

  • Pay attention in class and listen to instructions
  • Make friends with other children
  • Understand the teacher and ask for help if necessary
  • Express his/her feelings appropriately
  • Look after his/her belongings and himself/herself

Contact us

Contact us using the details below.


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